At Welder Made Headbands, we stand behind the quality of our products and strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your order, we offer the following refund policy:

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

The item must be unused, in its original condition, and returned in the original packaging.The return must be initiated within 30 days of receiving your order.Proof of purchase, such as a receipt or order confirmation, is required to process your refund.

2. Non-Refundable Items

The following items are not eligible for refunds: Gift cards Customized or personalized itemsFinal sale or clearance itemsItems purchased more than 30 days ago.

3. How to Request a Refund

To request a refund: Contact our customer service team at destrada.951@gmail.com with your order number and details about the product you wish to return.Once we approve your request, we will provide instructions for returning the item.Please ensure the item is securely packaged and shipped back to us at the address we provide.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item.

5. Processing Your Refund

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.If approved, your refund will be processed, and the original method of payment will be credited within 7-10 business days.Please note that it may take additional time for your bank or credit card company to process and post the refund.

6. Exchanges

If you need to exchange an item for a different size or color, please contact us at destrada.951@gmail.com

to arrange the exchange process. Exchanges are subject to product availability, and any difference in pricing must be settled before the new item is shipped.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at destrada.951@gmail.com

. We will arrange for a replacement or a full refund, including shipping costs, at no additional charge.

8. Contact Us

If you have any questions about our refund policy, please reach out to us at destrada.951@gmail.com or through our website’s contact form. We're here to help!